Your Property Damage Experts
in Your Time of Need

2336 Street Road
Bensalem, PA 19020
(215) 245-5600
Representatives available 24/7

Frequently Asked Questions

Who needs a Public Adjuster?

Anyone can benefit by having a Public Adjuster, it can range from a home owner to a business owner. A full-service Public Adjuster will advise you of your rights and coverages even when you may not have a covered loss. A Public Adjuster's job is technically defined as an individual or firm who will advise and assist the policyholder throughout the property claim process. However, the interpretation of that definition and the difference between a quality professional agency such as Hillis is that our team will evaluate the entirety of the situation, document the damages, review the available coverages, advise on your duties under your policy, and then if applicable- estimate and present your loss to your carrier.The role of a quality Public Adjuster is to alleviate the burden of the property claims process from start to finish. This is why it is so important for every home and business owner to have a Public Adjuster who they can rely upon for immediate assistance in their time of greatest need.

What does a Public Adjuster do?

A public adjuster acts as an advocate for the residential and commercial policyholder. The main function of a Public Adjuster is to alleviate the burden of the property claims process on the policy holder. This is done by documenting damages, evaluating coverage, ensuring policyholder duties are fulfilled in order to protect covered losses, estimating and presenting damages, and handling all correspondence with the carrier. In doing so, a Public Adjuster is able to maximize the settlement to the insured by attending to coverages and damages which often get overlooked by insurance companies. The best part is Public Adjusters work on a contingency basis, which means no up-front costs and the Public Adjuster is only paid if they recover money on behalf of the policyholder. The payment structure creates an enlightened self-interest for every Public Adjuster to maximize the settlement for each of their clients.

How much more money can I receive if I use a Public Adjuster?

While it is difficult to put an actual percentage figure or average dollar value on this answer, the simple answer is that a significant amount of money is often left on the table by uneducated policyholders every year. Using a reputable Public Adjuster will almost assuredly increase your settlement. Insurance policies are contracts which are written by insurance carriers to confuse their policyholders and lead them to either jeopardize their available coverage or limit their monetary limits available. With a professional on your side, we will be able to guide you through the language in your policy and the circumstances surrounding your particular situation, you can be sure that your interests and rights are protected to the maximum allowable extent.

Why did my insurance company advise me not to get a Public Adjuster?

Likely the same reason a plaintiff suing you in court wishes you didn't show up with an Attorney- they want an easy fight with an uneducated opponent! Remember, you have the right to professional representation under the insurance laws of your state and the provisions within your policy. Never let your insurance company bully you into a decision without consulting a reputable professional. You wouldn't show up to court without an Attorney, why would you go to battle with your insurance company without a trained professional?

Why should I use Hillis Adjustment Agency?

Hillis is a full service Public Adjuster agency which has been in business for over 27 years. Our licensed teams of adjusters and staff hold over 200 years of combined experience in the insurance industry and have the skills and knowledge to advise and assist you through every possible property damage situation. Hillis has handled over 50,000 residential and commercial claims to clients all over the United States with values as small as several thousands of dollars and as large as tens of millions. Every client and every claim is treated with a "client for life" mentality to ensure that you have a fully satisfied experience and that our reputation is not only protected, but continuously growing with your families, friends, and colleagues. We pride ourselves on the 3 words your insurance company never wants to hear: "Hillis Public Adjusters!"

Licensed in PA, NJ, DE, NY, CT, MD, SC & RI.
Robert William Hillis: Licensed in PA, NJ, FL, DE, CT, MD