Reviewed and updated October 23, 2026.
Cold weather can put exposed plumbing at risk. Preparing before a freeze and checking the property during cold spells can help reduce the chance of a burst pipe and resulting water damage.
- Keep your thermostat at a consistent setting during the day and night. Leave heat on when you travel during cold weather.
- In very cold weather, allow a small flow from faucets served by exposed pipes, following guidance for your plumbing system.
- Open cabinet doors to let warmer air reach plumbing. Move household chemicals out of children's reach first.
- Arrange for someone to check the property when you are away. Make sure they know how to contact you if a leak or heating problem develops.
- Ask a qualified plumber about insulation and protection for exposed pipes before freezing conditions arrive.
If You Suspect a Frozen or Burst Pipe
Contact a licensed plumber if you cannot locate or safely access a frozen pipe. Never use an open flame to thaw plumbing. If a pipe bursts, shut off the water supply if you can do so safely and arrange emergency repairs.
Keep a Record of Any Damage
When safe, photograph affected rooms and belongings and retain invoices for emergency work. Contact Hillis if you need help organizing a property damage claim.
