Reviewed and updated October 23, 2026.

After property damage, you may be managing urgent repairs while trying to understand an insurance policy and prepare a claim. A public adjuster represents the policyholder and can help organize the evidence, estimates, and communication involved.

What a Public Adjuster Does

A public adjuster inspects damage, reviews the policy, prepares or evaluates estimates, and presents supporting information to the insurance company. The aim is a thoroughly documented claim, not a promised settlement amount.

When Additional Help May Be Useful

  • You are dealing with extensive or complex property damage.
  • You have questions about an estimate or the scope of repairs.
  • You need help organizing records and communicating with the insurer.
  • You want a professional review of an unresolved claim.

Questions to Ask Before Hiring

  • What services will the adjuster provide?
  • How is the fee calculated under the written agreement?
  • Who will handle the claim and keep you informed?
  • What documents and information will you need to provide?

Talk With Hillis

Hillis has served residential and commercial policyholders since 1987. Contact our team to discuss your loss, your existing claim records, and whether our services fit your needs.

Article resourcesReport A Claim